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laundry guide

please read carefully, this is important

 We strongly suggest:
Setting your washing machine to delicate
Turn garments inside out
Use lukewarm to warm water
This enables your detergent to easily breakdown into a proper cleaning solvent
wash likes with likes
wash whites with whites
wash darks with darks
wash colours with colours
wash reds with darks or on their own as they tend to bleed
That's what we mean when we say, wash with like colours
Do not use bleach 
Please do not wash heavy jeans, cargos, khakis with your delicate t-shirts, pyjamas or undergarments
Do not over pack your laundry load and don’t use an excessive amount of laundry soap
Try and avoid harsh/heavy scented chemical detergents, they too will destroy your clothes
As for drying instructions…
DO NOT COOK YOUR CLOTHES.
Set dryer to delicate for no longer than 10 to 15 minutes
When still damp, hang garment for the remainder of drying time
Over drying will limit the life time of any garment
Do not iron your pyjamas
                                                                                                                                                             our laundry guide is only applicable for b. design garments
please refer to the laundry guide for all other the garments you've purchased
                                                      

our sizes

 This is very important please look closely at the measuring guide.… Before you order your garments please get your cloth measuring tape or whatever measuring tape you have available and find out what size your waist and chest are. That will indicate what size you need to order. If you like the feel of a looser fit order a size up. Remember it's all about comfort, that's why we call it lounge wear. If your waist is 30 inches then you're a noble, if you want a little extra room order a grand. Doesn't that sound grand.

Tops are a little more tricky depending if you want a loose or tighter fitting garment. The babydoll tops are a little more generously fitting. The undershirt should hug your body, it's called an undershirt because you wear it under your pj top or sweater or hoodie. 

return policy

At westbay boutique, our priority is to ensure our customers are completely satisfied with their purchases.


However, we understand that occasionally it may be necessary to return an item. We have created the following policy to help guide this process:
b. design clothing line and avant garde
For our b. design clothing line and avant garde, we offer a 14-day return policy. This means you have 10 days from the date of delivery to request a refund. All other purchases' are final sale.


To be eligible for a return, your item must:


1. Be unused and in the same condition that you received it.
2. Be in the original packaging.
3. Have the receipt or proof of purchase.


Please note that return shipping costs will be the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Refunds (if applicable): Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.


Late or missing refunds (if applicable): If you haven't received a refund yet, first check your bank account again.

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